FAQ

Unfortunately, in our western diet, simply eating healthy is no longer enough. 25% of Germans do not eat enough fruit and vegetables to cover their daily needs.

Unfortunately, due to the agricultural methods used worldwide, fruits and vegetables also contain fewer and fewer nutrients. 20 years ago an apple had 60% more vitamin C than today. 

Our modern way of life also contributes to a lack of nutrients. 

To compensate for these deficits, it is recommended to take dietary supplements.

Yes, all håvsund products are gluten-free.

The capsule shells are made of hydroxypropylmethylcellulose and are purely vegetable.

Yes, you are very welcome to stir the contents of the capsules into water, yoghurt, muesli or your smoothie if you don't like swallowing capsules.

We recommend taking the capsules whole and always with enough water. On the respective product pages as well as on the information leaflet in the product packaging you will find precise information on the quantity and dosage of the products.

Please keep the products protected from light, closed and out of the reach of children. The specified consumption quantity must not be exceeded. Dietary supplements are not a substitute for a balanced, varied diet and a healthy lifestyle. 

Only selected natural vitamins and minerals from all over the world are used for our håvsund products, which are mainly extracted from plants and fruits. All products are manufactured in Germany under the highest quality standards. 

As soon as your package has been handed over to the shipping service provider, you will receive a shipping confirmation by email with a tracking link (unless you have selected shipping via Deutsche Post, in which case tracking of your shipment is unfortunately not possible). Please also check your spam folder. If you haven't received your order, simply click on the tracking link to track your shipment. Maybe it was handed in at a post office or packing station. If not, you are welcome to contact us directly in the chat at any time and we will take care of the whereabouts of your shipment.

• Faster checkout
• Checking the current order status 
• Viewing past orders and repeating orders
• Changes in information such as name, address, etc.
• Saving multiple delivery addresses 
• Automatic participation in our loyalty program håvsund Family

You can enter your voucher code here in the online shop on the checkout page in the "Gift card or discount code" field.

Upon receipt, your order will be immediately sent to our shipping center and packed. Therefore, please get in touch directly in our chat as soon as possible so that we can check whether a change or cancellation is still possible. 

You have the choice between payment via PayPal, credit card, Apple Pay, Google Pay as well as purchase on account and immediate transfer via Klarna.

Our products can be ordered from most pharmacies, just ask the pharmacist.

Yes there is. Please note the discount pack offers on the product pages. Here you can find out the respective graduated prices for two or more products.

We currently only ship within the EU and Switzerland, but we are working on shipping to other countries soon. You can find an overview of our shipping times and shipping costs by country Discover Now. We thank you for your patience while we expand our international presence.

Unfortunately, we do not currently support delivery to a Packstation.

Please use our for this Returns portal. We explain to you Discover Now Step by step how to register your return, send the goods back to us and receive your refund.

Yes, you have to bear the costs of the return. You can find more information about this in our Right of withdrawal.